E-ticket Mystery
This is how e-tickets / WCF organizer / HK Airport failed me TWICE in two successive evenings for my long scheduled trip from Hong Kong to Amman, Jordan. I am posting here just to alert your more careful double-checking next time when you have no real tickets for your vehicle:2 Dec:
- An itinerary flying via Bangkok on Thai Airline then on Royal Jordanian was booked by the Jordanian organizer. I had been confirmed repeatedly that my tickets could be obtained from the airport counter with a PTA number.
- At the airport, however, Thai Airline said that they had no authority to issue the booked tickets because the PTA number belonged to RJ.
- I checked with the airport authority and confirmed there was no RJ counter, or agent, at the airport. RJ's town office was close already.
- I thought of trying to buy another ticket to Bangkok and getting my tickets at Bangkok's RJ but further confirmed later (by calling Bangkok airport!) that they could not issue my tickets in Thailand
- Succumbed to the fact that I need to book a new set of tickets and went home.
3 Dec:
- A new itinerary flying on Emirates, via Dubai, was rearranged in the morning.
- The Jordanian agent confirmed once again in the afternoon that my tickets were ready at Emirates' counter (I really should have called them now, no blaming the others!).
- When I arrived, Emirates' staff told me the flights I claimed had been full since long and the detailed booking history showed that the Jordanian agent never succeeded in getting me a seat on the plane
(HK-Dubai). Too full. - My colleague in Jordan called the agent but they insisted they had made no mistakes. They promised to call me directly and give me instruction but my phone never rang.
- I waited for the chance (miracles you call it?) that I could be allocated a seat but both flights (HK, Dubai) were completely full till the last minute as stories usually go.
5 Comments:
margaret got the same problem with you but she finally managed to get a seat from the waiting list.
she said that the reason of such an insecured booking is becoz the bookings are in "C" cat or sth (normally flight class is "H"), which is sth very cheap but risky, indeed.
(i will go to petra w/ margaret+ito+chatvichai+wenhe tmr, wish u were here!)
wao, wish you people have a safe and sound journey, and return in 1 piece.
all the best!!
tt that's a good piece for the puzzle, thanks!
how is petra? it is one of the greatest historical sites I have ever been. have you found any treasure Ali Baba hid among the pink rocks?
I think your problem is the agent has confimed the seat for you before, however, the flight is too full so they will load off some of the passengers. E.G. the maximium capacity of the Economy class seats are 300 , however, they have confirmed and sold 310 seats, so finally they will load off 10 passengers. Unfortunately , you are one of the victims.
In fact, as I am a ticket officer ,in airline system, "C" stands for Business class and "H" is one of the class code under Economy class.
As a confirmed ticket, after the date column will show"CONFIRMED", if it is waitlist, after the date column will show "WAITLISTED". Sometimes, tickets can be issued as "OPEN" without date shown, but it will be stand for STANDBY ticket.
Hope you have a better luck next time.
Cheers,
PanPan
petra and jaresh were both great, i love how the heritage is TRULY preserved (contrasting to our BJ expereince u know..)
i took some colorful stones from petra, let me show you tomorrow :>
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